want to know about us

who we are

Y3A was formed in 2014 in Kabul with the goal of giving our customers top quality contact and support centre services. We hold the prestige of being the only registered organization in Afghanistan with a complete range of contact centre services

Our Values

We work to provide our customers with the best services…

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Process

When you come to our company for a solution, we ask you…

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why Y3a?

Today contact Centre and support services are essential…

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what we do

services we offer

Customer Care

We will take care of your customers like they were our customers. Your retained customers are the guarantee that we shall be able to retain you as our customers.

Our friendly and patient employees listen to every problem your customer has, and address it in a way that your customer shall feel content when he signs off. Your customer shall not leave our turf without having a solution to his problem, no matter how major or minor it is.

Back Office Support

The Back Office is where your business is actually “run”. To make your basic processes run efficiently, we provide you with a variety of back office support services, which include, but are not limited to

Marketing And Sales

We provide for you expert workers for the marketing and sales functions of your organization. Deciding if you want to outsource your marketing and sales services can be hard, since you would believe you would know best about the products and services of your company.

Human Resources

Human Resources are the asset to any company. We provide you a range of services related to the human resources department. The reason you should come to us for various of your human resources services is that we are unbiased and will give you consultation and advices that will benefit your employees and hence your company in the long run, without being completely biased to the advantage of your organization

Business Consulting

We provide for you expert workers for the marketing and sales functions of your organization. Deciding if you want to outsource your marketing and sales services can be hard, since you would believe you would know best about the products and services of your company.

our area of expertise

industries we focus

With the increasing sectors and sub-sectors, it is hard to find experts in exactly the field that you deal in. Our range of industries as of now might be small, but we have experts, skilled workers who know the A to Z of their fields on their fingertips, providing you with the guarantee of top quality services.

We are also working to increase the number of industries we cover and will expand as the years go by.

want to reach us

get in touch

Though we are situated in Kabul, we can help you even if you are in a different city. Contact us for a detailed discussion.